Home
friends [entries|archive|friends|userinfo]
chikkenlittle

[ userinfo | livejournal userinfo ]
[ archive | journal archive ]

(no subject) [Dec. 18th, 2009|12:24 pm]

customers_suck

[alex_shines_on]
This is not so much a specific incident, just a note I wish I could put up at work covering the usual sucks that come with my (normally lovely) job.

Sucks of my job not causes by the regulars )

Tl;dr: A list I wish I could put up in the pub to be rid of the weekly annoyances. I can dream.
link2 comments|post comment

Dear Casino Patrons [Dec. 18th, 2009|04:53 pm]

customers_suck

[justcloseby]
Dear Caribbean Stud players, in particular

Two things, First of all, the rule is, ONLY ENGLISH may be spoken while the hand is in progress. There is a reason for this rule - we cannot allow you to talk about your cards while you are all looking at them. This would let you know what others had, and in turn know more about the odds of your hand winning - in short, it is cheating.

If we cannot understand what you're saying, we cannot allow you to say it. The government has mandated this. So no, I don't particularly care that you don't speak more than a few words of English - you're a lovely lot the rest of the time, and I really enjoy you all, but while the cards are out, you have three choices. Either use the English you do have, don't speak at all, or get thrown out. The rules are the rules, and they are not changing for you.

Second thing - and this is aimed at someone who I know spoke English very well, since he and I had been having a conversation prior to this. If you need to buy more chips to finish a hand, i.e. you don't have enough to bet, you need to give me SOME SORT OF INDICATION. Don't just throw cash on top of your cards, obscuring them from view. Yes, I admit that I should be keeping track of who has folded, but when I look around the table, and I see no cards in front of you, only cash, and you're sitting there having a chat to your partner, I'm going to assume that I have already folded you, that the cash is to buy in for the next hand, and I will open my hand.

There was no need, sir, to berate me for my mistake. It was your sloppiness and inattentiveness that directly led to my mistake. Everyone else manages to throw their cash to the side of the cards. Everyone else manages to give me some sort of indication as to what they want to do. Even the non English speakers manage very well with hand gestures and the few words they do know. In short, sir, you were the one acting like a twatwaffle, so don't take it out on me. Oh, good, look, you've now got the rest of the table involved - they're all shouting you down, telling you to sit down and shut up, because everyone knows you're wrong, and the game can't go on until you stop kicking up a fuss.

Furthermore, there was also no need to keep increasing your bets to, as you said, "finish. I don't want to play here anymore." No one is holding a gun to your head sir. If you don't want to play anymore, pick up your chips and walk away. Stop muttering under your breath and giving me evil looks, because I could care less about whether you stay or go.

No love,
Me.

EDITED, because apparently perfection is still expected and as yet unattainable.
link4 comments|post comment

A short WTF [Dec. 17th, 2009|10:39 pm]

customers_suck

[lady_nebula]
I work at a calendar kiosk for the holidays. Two of my first customers were a married couple. The man asked if we had any plain blotter-type calendars. I replied that yes, we did, and they were only $4.99.

Onto script format )
link10 comments|post comment

You are not right- You are rascist, stupid and a liar. [Dec. 18th, 2009|02:28 pm]

customers_suck

[courtingdiscord]
I work for a commercial refrigeration company. (Big refrigs/freezer for large restaurants, morgues, food shops etc). I just want to say the following:

1. Referring to our mechanics as niggers, 'those blacks', lebbers, pakkis etc is NOT ON. Because someone is from another ethnicity does not mean they are not highly trained and qualified for their jobs. Also, you got them all wrong. They aren't Lebanese. One is half Portuguese and one is Korean. If you are going to insult people's race at least get it right so you don't looke ven more stupid.

2. OPENING THE CONTROL PANEL AND PLAYING WITH SWITCHES and ADJUSTING THE THERMOSTAT when there is a large sign stuck on that says don't and us telling you not to touch things as it is dangerous doesn't mean our product is broken, it means YOU tampered with it.

3. Yes, those wires in there ARE dangerous. Thank you for pointing out that is a safety hazard. That is exactly why it is labeled and sealed of with screws you people don't open the panel and touch things.

4. No Madam, that is not a gas leak and no, you can not smell gas. Claiming we are ripping you off by making gas leak from your cool room on purpose and making it leak out so we can set your shop on fire is... beyond stupid.

-a: R404a is a gas which does not have an odor. At all. No, it doesn't have a colour either.
-b: Rotting fruit smell doesn't know like any asses I've ever smelled apart from my dad farting after eating a whole pineapple.
-c: We aren't ripping you off so we can come back to get your money. We want everything to go well so we never have to see or talk to your snobby, racist self ever ever again. Srsly.

5. No, you can't report us to the food health and safety people because you TOOK THE VENT COVER OFF THE FAN EXAUST THINGY AND LET A MOUSE IN WHOS HEAD GOT CHOPPED OFF AND GOT STINKY. They deal with people who serve food, not people who deal with idiots who void warranties. Maybe I should report you to them. Thanks.

GRUMBLE.

UPDATE: Then refuse to pay your bill because your room stunk because your fruit is rotting because the cool room was hot because you adjusted the settings illegally and had a rotting decapitated mouse because you removed a cover and your shop is filthy. You can blame it on a 'smelly gas leak' and 'faulty coolroom panel' all you like. Report YOU signed says other wise. I will have your money, and am going to request we put you on our never to go list. EVER.

*I apologize for any spelling/grammar errors. Raging :/
link8 comments|post comment

No reason to get huffy [Dec. 17th, 2009|08:26 pm]

customers_suck

[emrlddragon]
I do mostly show grooming, but also work afternoons at a boarding kennel.

Ma'am, Scotties are not a popular breed, and honestly yours are the first I've even seen in the area, this includes shows. All the Scotties I have seen, have been black. So when I see your wheaten (cream) colored Scotties and see your card that identifies them are "Wheaten Scotties," it was a perfectly honest mistake to think they were Wheaten Terrier/ Scottie crosses. There is no reason to get huffy, and announce they are registered purebred Scotties and flounce out.

Notes: I looked it up, AKC does in fact recognize wheaten colored Scotties.
link46 comments|post comment

Dear Ballet Patrons [Dec. 17th, 2009|06:52 pm]

customers_suck

[nyxalinth]
If you say 'This Saturday' my brain assumes you mean this upcoming saturday, which has yet to occur, which will be the 19th. I do not read minds. I am not going to assume that 'this Saturday' means the 26th. If you tell me 'this Saturday', you're getting tickets for THIS Saturday, not NEXT Saturday. Furthermore, do not get angry with me for making a logical assumption.

No love,

The Ballet Wench who has since decided that she will ask for the specific date from now on when told 'this upcoming (insert day of the week')
link9 comments|post comment

a few from the vet [Dec. 17th, 2009|06:18 pm]

customers_suck

[fame]
#1. I cannot transfer your call. I can't. I can transfer you to my pharmacy desk, to my nurse desk, or even to my rooms if necessary, but I cannot transfer your call to the grooming salon, to specialty, or to the manager of the red bouncing ball. It can't be done. When you call the main number, you can pick me as a service and it will connect you, but that's the extent of it. I can't hand my phone to anyone. They're all corded, and it would be a QC issue to even try to do so.

#2. Along with being super convenient to get all of Fluffy's services done at once, there is also a bit of confusion associated with being right next door to the grooming salon. The number of times I get the "MY DOG COMES THERE ALL THE TIME! HDU NOT BE ABLE TO GIVE ME AN APPOINTMENT" etc etc. No, I can't transfer your call there, see #1.

#3. Yes, I know to you we're expensive, but it's not because we're just money hungry--you get what you pay for here. We do a pre-exam, run a full panel of bloodwork before we put your pet under anesthesia, catheterize, intubate, use quality anesthesia, provide fluids, a preventive antibiotic injection, and a pain med injection. It pisses me off to get bitched out every day for providing people with price quotes. No, we won't not do the bloodwork or the injections. I get that this isn't the best option if you're just neutering/spaying the neighborhood stray, but I'm more than happy to provide you with the name of low cost facilities. Which brings me to #4...

#4. NO, I WILL NOT PRICEMATCH THE MOBILE CLINIC'S NEUTER PRICE. I've already explained to you our pricing and why it's so high. Give them a call and see what the $40 includes. Yeah, that's why we're different, so STFU!
link20 comments|post comment

(no subject) [Dec. 17th, 2009|05:31 pm]

customers_suck

[suraktaarati]
used cd/dvd/game store

Kind of a wtf, kind of a suck.

So a man walks into the store, I say "Hello!:D" and he sort of just gives me a look and keeps going. Okay, lots and lots of people do that. Whatever. Well after a while he comes up to the counter with three cd's he wants to get. I say "okay, just give me one second and I'll get your discs" (we pull all discs out of the case to avoid theft). He just throws them down and says "No, no you won't get them." and starts walking out the door. As he is leaving he yells "What, am I Russian or something?!".


I... just....what?
link15 comments|post comment

I'm going to end up asking everyone how they want to spell everything now. [Dec. 17th, 2009|02:24 pm]

customers_suck

[caelum]
A lady calls me up, orders a banner that says "YAY! ALABAMA" Now, I hear the word YAY, to rhyme with HAY. And YAY is how I have always spelled this word: YAY, to mean exultation, cheer of approval, that sort of thing. So YAY is what I slap on this lady's banner.

She picks it up and leaves. The very next morning, she stomps back in, slams the banner down on the front desk, and proclaims: "Now, I know my pronunciation isn't that bad!"

Er. "Uh, You said you wanted YAY ALABAMA, that's what I put--"

"It's spelled YEAH."

YEAH, to rhyme with ...uh, BLEAH... as in the informal of YES. I have never seen or heard YAY and YEAH used interchangeably. But, okay, maybe it's just a little misunderstanding, and I try to explain why I put YAY instead of YEAH on the banner, and that I'll gladly replace the lettering.

Or, I try. I only get as far as trying to tell her these two words aren't even pronounced the same, let alone have the same meaning, and this woman interrupts me to accuse me of being uneducated, of being foreign (wtf. Just... wtf.) and even goes so far as to scrawl a little passive-aggressive guide to YEAH and YEA and YAY on the banner box for me.

According to her, YEAH is the informal of YEA (...though I walk through the valley of...?) and that YAY isn't even English.

Okay, I accept that there is a great deal of wiggle room in the English language. This was a misunderstanding, something I never would have thought to ask after-- I mean, I hear YAY, I'm not going to ask how to spell it, because I'm operating on the assumption that it's a common spelling. You spell out YEAH? I'm going to think of an entirely different word because that's what I was always taught.

But wow, she really lit into me. As if I had personally insulted her and Alabama football and kicked all their puppies. I was stunned and shaking by the time she left. And to add to the stew of weird, when she came back to pick up her "[INFORMALYES]! ALABAMA" banner, she gave me a Christmas card and a little box of chocolates.

... I'm not eating 'em.
link76 comments|post comment

The Shipping Goddess Rants [Dec. 17th, 2009|11:03 am]

customers_suck

[dorkphoenyx]
Background: My mother 'absolutely positively' works as a customer service rep for a shipping company. She works from home, and therefore I am privy to some fascinating conversations.

One side of a one-track mind )
link8 comments|post comment

Short suck. [Dec. 17th, 2009|02:34 pm]

customers_suck

[elefantswim]
I work in a video store.

Group of 13-14 year old boys walk up to the cash register and my colleague goes over to deal with them. They say:

"Is it awesome to work here? Do you get paid well? Haha, no, it's a shitty job, this is a fucking Mix store." (mix being the chains name) and walk away.

Call us when you turn 17 and start actually applying for jobs. You won't really be picky. :)
link34 comments|post comment

Things I Will Not Do For You [Dec. 17th, 2009|11:49 am]

customers_suck

[lixi_des92]
[Current Location |Library]
[mood |rushed]
[music |Once in Royal David's City - Various Artists]

Dear darling customers of mine, I like my job and I will do many things for you. However.... I will not....  

Things I will not do for you, Part the First )

 Edited to fix some weird formatting issues....

link24 comments|post comment

The hell? [Dec. 17th, 2009|05:05 am]
customers_suck
[nightauditguy]
This happened yesterday as I was checking out a guest

Guest: I'm checking out. *has a hotel survey on the counter and is for some reason writing my name on it*
Me: Alright and how was your stay?
Guest: Roarblahroar horrible stay, you suck, couldn't get any sleep.
Me: *confused look and try to ask him what happened but he is in to much of a hurry to leave and find somewhere he could get some sleep

Once he's gone, I look over at my shuttle driver and he has a WTF look on his face too and then I look at the survey he had with him when he checked out and left for management to read. On it, he had written the following:

Front desk unresponsive and borderline rude when informed of a water leak on the floor where the ice machine was. I have no idea how I could have been unresponsive or rude when I thanked him for his call and would send up housekeeping to mop up the water. Did he want me to go up to the floor, mop up the water and then go to his room and tell him it was taken care of?

Front desk was unhelpful regarding the Internet. Okay, yes, the Internet was down due to a momentary power outage but unfortunantly I can't reset the server as I don't have access to it. I informed the guest of this and said that Engineering would have to reset it in the morning.

A wake up call in a neighboring room woke him up at 4am. Looking at the wakeup call log and to see who's in house, I determine that it was a wake up call for a MEPs room. A wake up call that was set long before I ever got to work.
link13 comments|post comment

This kind of amused me for some reason... [Dec. 17th, 2009|02:17 am]

customers_suck

[jellybeanbug24]
I hope this wtf story makes me a better retail slave than how I handled things in my last entry.

This guy and woman comes through my line with a lotion and another item. Cue script format:


Cast:
Me: newbie cashier that's learning
WG: Weird (VERY open) Guy
SL: His sidekick lady, she didn't say anything, but I wanted to name her since she was with him

*they walk up to my register*

Me: *does whole spiel of asking how they are doing and if they found everything they were looking for* *smiles politely while scanning items*
WG: We sure did! Hey, what do you think of this smell? *picks up said bottle of lotion while I grab a bag to put items in*
Me: I like it, I bought a hand sanitizer in that scent not too long ago *pulls out hand sanitizer from pocket to show* (yes, I do use hand sanitizers periodically while I'm on the register)
WG: Can I see that?
Me: Um, sure *hands it to him*
WG: *opens it and smells* I think it smells good, but what do you REALLY think about it? You don't have to be biased. Here, smell it and tell me what you think of it
Me: All right *takes bottle and opens cap to smell it*
WG: *Says this as I'm inching the bottle closer to my nose* We should watch her reaction.
Me: *sniffs* Yes, I think it smells really good *smile smile*
WG: Would you recommend this for a teenager? Wait, how old are you?
Me: I'm 24
WG: Oh, you're too old, Hey *stops the cashier working next to me*, do you think a teenager would like this?

I am not sure on how I should take that...lol
link11 comments|post comment

No, you cannot has. [Dec. 17th, 2009|03:00 pm]

customers_suck

[orlee_bird]
[mood |weird]

Hi there, 3rd post from a new kid in a small, independent book shop! Two sucks (one mild, one medium) for the reading.

This first one is in script form.

J, my boss, is standing behind the counter when an elderly lady (EL) approaches her wielding a pack of 4 children's books written by a well known author.

EL: Excuse me, can I buy just one of these books? I don't want the others.
J: No, sorry m'am, we can only sell those books as a pack. We have other individual versions that you can buy! *happyhappy*
EL: *raises voice* But I want this one! Why can't you sell it to me by itself?
J: We're not allowed to m'am and we wouldn't be able to sell the pack then, because a book is missing.
EL: Well, replace the missing book with another copy of it!
J: M'am, we are not allowed to sell the books in that pack individually. Would you like me to find the other version of that book for you?
EL: *explodes* I WANT THIS ONE OUT OF THE PACK WHY WON'T YOU SELL IT TO ME YOU CAN FIGURE OUT WHAT TO DO WITH THE REST RAGERAGERAGE.
J: M'am, we cannot and will not remove the book from that pack and sell it to you as we are not allowed to. I can still find you the same book that is not part of a pack though.
EL: WELL I DON'T WANT YOUR BOOKS RAWLRAWLRAWLRAWL *slams pack on counter and marches out*
J: *NO U face*

I understand some shops may be willing to split a book pack up but we don't/can't. Rules are rules, lady.


To the SIBS customers,
I like you (well, most of you.) Honestly. You're normally pretty fun to be around BUT. Do you know what personal space is? I don't mind if you want to stand behind me while I hunt down a book for you but if you stand so close I can feel your breath on my neck, you will get a 'PERSONAL SPACE IS SRS BZNS' frown and I will move away from you a little. This is not your cue to close the gap again.
link13 comments|post comment

WTF. Definitely not a suck, but a WTF. [Dec. 16th, 2009|11:54 pm]

customers_suck

[moviequeen985]
[Current Location |Work]
[mood |tired]
[music |"How the other Half Lives"~Thoroughly Modern Millie, Sutton Foster]

So, I work selling textbooks to numerous schools all over the country in a call center. This evening, I talk to a man, who is very nice, asking questions. No problems to speak of. Then he wanted to know about eBooks. Explained the policy, how they can be downloaded. Unfortunately, with our eBooks, the publishers make it so they cannot be downloaded to Sony eReaders and Kindles. Totally sucks, but that's the way of the world, nothing we can do about it yet, though they tell me they're trying to fix it so they can be read on these devices.

What gets me most is that the customer starts ranting about how unfair it is, and then he pulls the military card. "I'm retired military with this this and this wrong with me! I'm too weak to carry books! You should have the eBooks available!"

I appreciate what you've done for our country and it's wonderful that you're back stateside, safe and sound. But just because you tell me you're military doesn't mean I'm able to create an eBook for your device out of thin air. It's just not possible.

He was nice enough, but why do people feel the need to use the military sympathy excuse and think it'll get them somewhere? At the most it might get them a discount, but I can't give you something we don't even have. It just doesn't work that way.
link20 comments|post comment

(no subject) [Dec. 16th, 2009|11:16 pm]

customers_suck

[willtherebecake]
This was a very interesting WTF today. More behind teh cutz... ) **Quick Edit due to the Grammar Nazi in me.**
link16 comments|post comment

"One plus one is...five" [Dec. 16th, 2009|08:57 pm]

customers_suck

[dropkickmanda]
[Tags|]



Customer: I WANT the greatest discount, and you HAAAAAVE to tell me which coupon to use. (No, I'm not exaggerating. She really did drag out the word "have".)

Manda: Okay ma'am. Let me see what you have.

Customer: Well I have a 20% coupon, and a $25.00 off coupon.


Manda: Well ma'am, the 20% coupon would save you a little over 26 dollars.


Customer: And the 25 dollar off coupon. Manda: It would save you $25.00. Customer: *scoff* So which is greater? What are you trying to tell me?


I'm going to go run with scissors now. Excuse me...

link69 comments|post comment

Table for 10 please... table for 10 in the corner (?) [Dec. 16th, 2009|08:33 pm]

customers_suck

[alphawox]
[Current Location |Couch]
[mood |good]
[music |Mythbusters w/ Jessi :)]

Witnessed WTF at Bob Evans.

Yesterday, I stopped in for breakfast after doing some stuff. It was close to 11 am, not lunch rush, but not breakfast rush either. Maybe half the tables had people seated.

There's a party of 10 people (I heard this twice) waiting to be seated. In all the Bobs' I've been to, the seating seems to be fairly tight. Trying to find a place to put 10 people at a single table would be a bit of a challenge -- not impossible, but challenging.

The 10 people are milling around and I can tell they're getting grumpy. The hostess sees me come in and comes around the crowd to ask me "how many?" I tell her one, and she takes me around the cluster to one of their little two-person booths. She seats me in the first row, close enough that I can hear what's going on. The party leader actually bitches about them not having a table ready and throws me in as a footnote, the fact that I was seated ahead of the people clot.

Eventually, they were seated way back in the corner, blissfully segregated from the rest of the customers.

I don't understand what the big deal is -- BE doesn't seem like they have seating flexibility for groups like that, and when it took longer than 11 seconds to set up, they went crazy. I don't know how long they were waiting, but it couldn't have been too long because the place wasn't *that* busy.
link16 comments|post comment

Why would you think that would work? [Dec. 16th, 2009|07:24 pm]

customers_suck

[dragons_f_wolf]
Small suck, bigger wtf

I got to work today and one of the cashiers was upset that she'd taken a bad check. The customer had written a check at the grocery store, got away with it, then went to the cigarette store (different building, same owners) and tried to write another one. The cigarette store cashier asked our manager to call the bank since it was a very low check number and we've been burned several times before. He did, and the bank said that the account in question had been closed for some time.

So I put the name and account in the computer so the registers will not accept any more checks by the woman, and I think it's the end of it. I was wrong. The same woman came back to the cigarette store after I'd relieved the day-shift cashier and tried to write another check. I recognized the name because I'd thought it was really pretty and unusual, so I told her "I'm sorry, this won't go through. Our manager called the bank this morning and they said the account was closed."

Her response--"Oh, I didn't think you'd know about that." Then she laughed and drove away.

So she came back to the same small store who refused to take her check once, and came back only five hours later? And thought she'd get away with it?
link7 comments|post comment

navigation
[ viewing | most recent entries ]
[ go | earlier ]

Advertisement